Delivery Information
Shipping included on all UK orders * exclusions apply
Did you know that any orders to the UK Mainland are eligible for FREE delivery?
The following charges will apply if you are:
- Ireland and Channel Islands – Delivery – £20
- International Shipping – Please contact us for prices at sales@boot-skinz.com
We aim to manufacture all of our orders within 3-5 working days of receiving your payment. Once your order has been made, it will be delivered within 48 hours of being shipped. At peak times, e.g. at Christmas, we ask that you please allow extra days for delivery.
Tracking Parcels
Once an item is ready for dispatch, we will send you a tracking number by email, which you can track during the following day by using the courier’s website. Please note that orders being delivered to non-mainland UK addresses could take longer.
As per our terms & conditions agreed when ordering via our website or telephone – we shall not be liable for any delays to the delivery of products ordered caused by circumstances out of our control by the delivering third party. No refunds will be issued for delayed delivery services paid for unless orders are lost by the delivering company.
What if I am not at home?
All of the packages we send will need to be signed for. They could also be left with a neighbour if you are not at home.
If nobody is home to receive the parcel, the driver will leave a card. This card will advise you that your order is being held for collection. Enter your tracking details into the couriers tracking website to see where your parcel is being held.
As always, if you do have any concerns about your delivery, please do get in touch with us and our customer service team will be happy to help.
Collections
Alternatively, you can collect from our premises at the below address:
We aim to manufacture all orders within 3-5 working days after receiving payment. At peak times e.g. Christmas, please allow extra days for manufacturing.
Smooth Skins
Unit 4 Premier Court,
Kings Mill Way,
Mansfield,
Nottinghamshire,
NG18 5ER
Opening times: Monday to Friday, 8am until 4:30pm.
You will receive an email or phone call when your order is ready for collection.
To help us deliver your order as accurately and fast as possible, please ensure you provide the correct car details when ordering. You can use the Options section to specify any special vehicle details.
